Who says all car services are alike?
Not Legends Car and Limousine Service (88A Fourth Avenue, 718−788−1234 or 888−LEGENDS). They take pride in being a car service with state−of−the−art technology that assures you of a wonderful ride.
They have been fully computerized since 1997, says Ghassan Amin, owner; and he is investing another $100,000 in the latest technology, to make it one of the most efficient car services in the borough.
For example, drivers can communicate with the office by merely pressing a button, says Ghassan. “We’re in constant communication,” but passengers may not even be aware of it, as they won’t have to listen to voices going back and forth over a radio, or be subjected to noisy static and possible miscommunication via outdated equipment. Instead, the information that is exchanged is accurate, clear, and noninvasive. “Drivers have a print−out right in front of them,” says Ghassan, so all information is at their fingertips.
The GPS systems, pagers, radios, and E−ZPasses that are in place “help get you to where you’re going on time,” he says. The main office is probably unlike anything you’ve ever seen at a car service. “We’ve got 30−40 computer screens on line in the office,” he says. That’s the type of operation he’s running.
Once a reservation is put into the system, you can bet they will be there on time because the system is efficient. In fact, many businesses depend upon Legends to take their employees back and forth to airports, and to meetings they must attend. They don’t have to phone each week; the data has been entered, and Legends will be there. “People who travel can rely upon us,” he says. In fact, they have such confidence in Legends that they often “cut to the minute” the amount of travel time involved so they can “use their time efficiently,” says Ghassan.
“We have both corporate and personal accounts,” he says, including accounts with “Brooklyn Academy of Music, Botanical Gardens, the Methodist Hospital, and businesses in Manhattan.” They service the entire tri−state area, and are particularly active within the Park Slope, Williamsburg, and Fort Greene communities.
Parents, too, depend upon Legends to take their children to school everyday, to places such as the Upper East Side, says Ghassan, something he takes great pride in. “We’re very, very reliable,” he says. That’s why parents can trust them with the safety of their children on a daily basis. “We can put in a reservation for a year in advance.”
When it comes to toddlers, they provide infant and child safety seats. “We’re one of the very few who do,” he says, and it’s done “for a very reasonable rate.”
Another big difference in they way they operate: All drivers are trained, says Ghassan. “We don’t hire people off the streets and put them to work.” They receive training on how to use GPS systems and other equipment, but most of all, they learn how to treat customers, says Ghassan. “I am really proud of my establishment. We don’t honk the horn. We give 10 minutes courtesy time. We call each and every individual.”
It’s the little differences such as these, which mean a lot, and they have paid off. Since 2001, they’ve been part of “Frommer’s Guide,” says Ghassan. “We are one of the very few companies in the city that are highly recommended,” he says.
All vehicles are “late models,” he says, and “95% are black,” providing the look of “corporate black” vehicles, at car service prices. The vans “are brand new,” too, and are particularly attractive for transporting families to the airport.
For those who desire vehicles such as Lincolns, Cadillacs, Mercedes, Jaguars, Hummers, and other cars of this quality, arrangements can be made. Features on many of these vehicles include plasma televisions, leather seats, fiber optic bars, fiber optic starlight ceilings, and refreshments, to name a few.