When making your appointment let the spa know if you prefer a man or a woman to perform your services. Don’t wait until you show up, it could be too late for them to accommodate you.
Arrive 15 minutes early for your appointment, so you have time to unwind and check in. If you’re late, the time could come out of your treatment.
Go to the bathroom before your service.
Generally, expect to give 48 hours notice when canceling an appointment. Many spas will charge a fee if you give less notice.
Always share any medical problems or special considerations you have with the therapist or aesthetician - especially if you have sensitive skin. Also let them know if you prefer a deep tissue massage or lighter touch.
Expect to tip 15 to 20 percent on all services, and to pay the tip in cash. Many spas won’t add the tip to your charge receipt, but use small envelopes for gratuities.
Sometimes service offers are made to you in the midst of the treatment. Before you agree, ask if an additional fee will be charged.
See our Spa Directory.